Amoeba Group

Services

We offers services from beginning to activation for all, from individual, small & medium business to enterprises.

Development Operation
Business Process Outsourcing
Consulting

Build system

amoeba provides the service of building a system suitable to business requirements, developing application software, integrating information technology resources as well as operating and maintaining professional and consistent management procedures.

Solution Providing
System Integration

Service details

- Build a suitable system with specific requirements and business situations.
- Integrate the system with information technology resources.
- Operating and maintenance.

Digital transformation

We provide services of building custom technical platforms according to customer requirements based on in-depth research of digital transformation in various business markets of different areas.

Data Engineering & Processing
Process Automation & Optimization

Service details

- Consult digital standards for enterprise digital transformation.
- Propose suitable digital transformation methods through the consultation process for each specific case.
- Support in building, setting, operation and management for innovating services activation.

Technical Support

amoeba support optimizing the feature update process, tracking management as well as fixing arising errors according to customer requirements.

Solutions Tracking
Faults Diagnosing & Repairing

Service details

- Optimize the feature updating process.
-Support tracking management.
-Fix errors arising according to customer requirements.

Service Process

amoeba will adjust and conduct the most appropriate process according to each specific case and consult the most optimal direction for customers.

Start

Define project goals & scopes

Requested checklist

Requests analysis

Analyze all requirements and plan development direction

Solution design

Build system structure and feature definition

Development

Implement project development in general and macro environment

Test

Test and integrate into the system

Complete

Completion

Handover the final product and project completion report

Start

Requested checklist

Requests analysis

Solution design

Development

Test

Complete

Completion

Management Support

We offer the full service from A-Z in the management of all steps of business processing and activating.

Service details

- Initial support service and configuration.
- Operation training support.
- Maintenance and open-source consulting.

Sevice process

Start: Receive and assign specialists in charge

Requests analysis: Capture the current status through the consulting process

Implementation: Plan the solution to reach the targets most efficiently

Completion: Complete troubleshooting and maintenance

Design & Publication

amoeba provides the design service based on requirements and customizes the current website design and publication with an attractive format highlighting the characteristics of each industry.

Service details

- Design, publish the website and customize features as required.
- Custom design upon your request based on website standards and current trends.
- Adjust solutions and update your current website.

Sevice process

Start: Receive and analyze requests

Solution confirmation: Consult appropriate solutions and confirm

Design: Conduct design and update status according to progress

Publication: Adjust as required, apply for website design and publish

Completion: Final check, handover and maintenance

Quality Assurance

We provide the most optimal Quality Assurance service from testing planning and strategy building to completing the final testing after excluding bugs.

Service details

- System and environment testing.
- Test plan, test case, test environment creating.
- Bug testing and fixing report.

Sevice process

Start: Start the project and define project targets

Requests analysis: Analyze the test plan and set up the test strategy

Check: Build a test plan and project timeline

Ready: Create a test case and ready to test

Prepare: Prepare the test environment

Implementation: Conduct the test and report bugs

Completion: Complete the project and hand in the final result

Operation/CS Outsourcing

We offer the Customer Service consulting platform and a variety of operation/CS outsourcing services on the private requirements of each business.

Service details

- Operate systematic customer service on your behalf.
- Optimize and consult Customer Service.
- Support promotion activation.

Sevice process

Start: Receive and analyze requests

Consulting: Consult and confirm the alternative operation method

Implementation: Open the solution/management system and implementation

Maintaining: Operate solution periodically

Why us

Running your business efficiently with amoeba's BPO service!

Reduce costs: With Vietnam's offshoring model, we help you to optimize applying smart technology and improve functionality to Business Processes.

Optimize professional competence: With the strength of a professional, creative team and modern technology, amoeba's BPO service optimizes project processes, increases business productivity and develops services efficiently.

Extend partnerships: Establish a global network and maintain long-term relationships with specialized partners in diverse areas.

Incubating

amoeba provides the incubating service with comprehensive and professional support for foreign businesses during the process of establishing a company in Vietnam.

Market Research & Opening
Recruitment & Communication Support

Service details

- Initial support for opening a company.
- Research market, specific categories upon requirements.
- Human resource seeking and business communication support.

Growth Consulting

We support in connecting and building cooperative relationships in the technology-commerce community, sharing working equipment to develop together.

Working equipment sharing

Service details

- Share working area and equipment for together development.
- Support in connecting partners and clients.
- Mutual support building a Win-Win partnership.

Marketing Consulting

amoeba offers A-Z service for marketing for business, from planning - action strategies building to running the campaign.

Marketing Long-term Planning
Marketing Campaign Activation

Service details

- Marketing planning, action plan-campaign operating.
- Social media pages operation.
- E-mail marketing build and management.

Service Process

amoeba will adjust and conduct the most appropriate process according to each specific case and consult the most optimal direction for customers.

Start

Receive and analyze requests

Requested checklist

Consulting

Discuss, consult and confirm the implementation model

Implementation

Open the solution and decide to do a one-time or recurring consultation

Acceptance

Submit report and test results of consulting

Test

Maintaining

Continue consulting based on cyclical acceptance test results

Start

Requested checklist

Consulting

Implementation

Acceptance

Test

Maintaining

Services

Build system

Digital transformation

Technical Support

Service Process

Management Support

Design & Publication

Quality Assurance

Operation/CS Outsourcing

Why us

Incubating

Growth Consulting

Marketing Consulting

Service Process

Let's start a conversation