Services

We offers services from beginning to activation for all, from individual, small & medium business to enterprises.

Build system

Build system

amoeba provides the service of building a system suitable to business requirements, developing application software, integrating information technology resources as well as operating and maintaining professional and consistent management procedures.

  • Solution Providing
  • System Integration
Service details
- Build a suitable system with specific requirements and business situations.
- Integrate the system with information technology resources.
- Operating and maintenance.
Digital transformation

Digital transformation

We provide services of building custom technical platforms according to customer requirements based on in-depth research of digital transformation in various business markets of different areas.

  • Data Engineering & Processing
  • Process Automation & Optimization
Service details
- Consult digital standards for enterprise digital transformation.
- Propose suitable digital transformation methods through the consultation process for each specific case.
- Support in building, setting, operation and management for innovating services activation.
Technical Support

Technical Support

amoeba support optimizing the feature update process, tracking management as well as fixing arising errors according to customer requirements.

  • Solutions Tracking
  • Faults Diagnosing & Repairing
Service details
- Optimize the feature updating process.
-Support tracking management.
-Fix errors arising according to customer requirements.

Service Process

amoeba will adjust and conduct the most appropriate process according to each specific case and consult the most optimal direction for customers.

Start

Start

Define project goals & scopes

Requested checklist

Requests analysis

Analyze all requirements and plan development direction

Solution design

Solution design

Build system structure and feature definition

Development

Development

Implement project development in general and macro environment

Test

Test

Test and integrate into the system

Complete

Completion

Handover the final product and project completion report

Management support

Management Support

We offer the full service from A-Z in the management of all steps of business processing and activating.

Service details
- Initial support service and configuration.
- Operation training support.
- Maintenance and open-source consulting.
Sevice process
Start
Receive and assign specialists in charge
Requests analysis
Capture the current status through the consulting process
Implementation
Plan the solution to reach the targets most efficiently
Completion
Complete troubleshooting and maintenance
Design and publication

Design & Publication

amoeba provides the design service based on requirements and customizes the current website design and publication with an attractive format highlighting the characteristics of each industry.

Service details
- Design, publish the website and customize features as required.
- Custom design upon your request based on website standards and current trends.
- Adjust solutions and update your current website.
Sevice process
Start
Receive and analyze requests
Solution confirmation
Consult appropriate solutions and confirm
Design
Conduct design and update status according to progress
Publication
Adjust as required, apply for website design and publish
Completion
Final check, handover and maintenance
Quality Assurance

Quality Assurance

We provide the most optimal Quality Assurance service from testing planning and strategy building to completing the final testing after excluding bugs.

Service details
- System and environment testing.
- Test plan, test case, test environment creating.
- Bug testing and fixing report.
Sevice process
Start
Start the project and define project targets
Requests analysis
Analyze the test plan and set up the test strategy
Check
Build a test plan and project timeline
Ready
Create a test case and ready to test
Prepare
Prepare the test environment
Implementation
Conduct the test and report bugs
Completion
Complete the project and hand in the final result
Operation/CS outsourcing

Operation/CS Outsourcing

We offer the Customer Service consulting platform and a variety of operation/CS outsourcing services on the private requirements of each business.

Service details
- Operate systematic customer service on your behalf.
- Optimize and consult Customer Service.
- Support promotion activation.
Sevice process
Start
Receive and analyze requests
Consulting
Consult and confirm the alternative operation method
Implementation
Open the solution/management system and implementation
Maintaining
Operate solution periodically

Why us

Running your business efficiently with amoeba's BPO service!

Reduce costs
With Vietnam's offshoring model, we help you to optimize applying smart technology and improve functionality to Business Processes.
Optimize professional competence
With the strength of a professional, creative team and modern technology, amoeba's BPO service optimizes project processes, increases business productivity and develops services efficiently.
Extend partnerships
Establish a global network and maintain long-term relationships with specialized partners in diverse areas.
Incubating

Incubating

amoeba provides the incubating service with comprehensive and professional support for foreign businesses during the process of establishing a company in Vietnam.

  • Market Research & Opening
  • Recruitment & Communication Support
Service details
- Initial support for opening a company.
- Research market, specific categories upon requirements.
- Human resource seeking and business communication support.
Growth consulting

Growth Consulting

We support in connecting and building cooperative relationships in the technology-commerce community, sharing working equipment to develop together.

  • Working equipment sharing
Service details
- Share working area and equipment for together development.
- Support in connecting partners and clients.
- Mutual support building a Win-Win partnership.
Marketing consulting

Marketing Consulting

amoeba offers A-Z service for marketing for business, from planning - action strategies building to running the campaign.

  • Marketing Long-term Planning
  • Marketing Campaign Activation
Service details
- Marketing planning, action plan-campaign operating.
- Social media pages operation.
- E-mail marketing build and management.

Service Process

amoeba will adjust and conduct the most appropriate process according to each specific case and consult the most optimal direction for customers.

Start

Start

Receive and analyze requests

Requested checklist

Consulting

Discuss, consult and confirm the implementation model

Implementation

Implementation

Open the solution and decide to do a one-time or recurring consultation

Acceptance

Acceptance

Submit report and test results of consulting

Test

Maintaining

Continue consulting based on cyclical acceptance test results

Let's start a conversation

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want to chat directly with our consultant?