Privacy policy

amoeba Co., Ltd. (“amoeba”) (respects and is committed to protecting users’ personal data. We are committed to taking relevant measures to protect users’ personal data in accordance with applicable laws on information security/personal data. This Privacy Policy (“Policy”) is designed to set out how we collect, use, disclose, store, and/or process data when you visit the, website, the amoeba application on our official Android or iOS platform, and all other related sub-websites (“Platform”).
By using the Services, registering for an Account with us, or accessing our Platform, you acknowledge and consent to our collection, use, disclosure, and/or processing of your personal data as set forth in this Policy. IF YOU DO NOT CONSENT TO THE PROCESSING OF YOUR DATA AS SET OUT IN THIS POLICY, PLEASE DO NOT USE OUR SERVICES OR ACCESS OUR PLATFORM.
We reserve the right to amend, supplement, and update this Policy from time to time. Please check back this Privacy Policy regularly to monitor for any updates or changes to this Policy.

1. What personal information do we collect?
1.1 The personal information we may collect includes, but is not limited to, the following:
a) Account information such as full name, email address, address, profile picture, and mobile phone number;
b) Data when you access and/or use our Platform such as your IP address, browser information, addresses you have visited on the Platform, and time you have been active on our Platform;
c) Location data such as the location of your mobile phone and/or any location information such as when you capture and share your location with us in the form of your image or video and upload such content to the Platform;
d) Any other information or data disclosed by you when you log in, use our Services and Platforms such as your preference in receiving marketing communications from us and/or from our third parties.
e) Any other aggregate data and information about the content used by the User.
1.2 During your use of the Platform and Services, we may collect your personal information in the following cases:
a) When you register and/or open an account with us;
b) When you register and/or use any Services on our Platform;
c) When you use any feature or functionality available on our Platform;
d) When you register, participate in any of our surveys, contests, promotional campaigns or marketing campaigns;
e) When you submit a complaint to us or when a third party makes a complaint about you or your content on the Platform;
g) When you submit your personal information to us for any reason.
1.3 You agree not to provide us with any information that is inaccurate or misleading. You must regularly update your personal information and notify us of any inaccuracies or changes. We reserve the right to ask you to provide the necessary documents to verify the personal information provided by you.
1.4 If you link your account on our Platform to your social media account or use any of amoeba’s social media features, we may access personal data about you that you have voluntarily provided to social media account service providers in accordance with their policies and us will manage and use your personal data in accordance with this Privacy Policy at all times.

2. Purpose of collecting personal information
We may collect, use, disclose, and/or process your personal information for one or more of the following purposes:
· To identify and/or verify user identity;
· To be contacted for the purpose of assisting with the provision of our Services and/or managing your relationship with us or your use of the Services with us;
· To review and/or process your application/transaction with us or your transaction or correspondence with third parties through the Service;
· To manage, operate, provide, and/or administer your use of and/or access to our Services and Platforms (including your preferences), as well as your relationship and user account with us;
· To provide official information for buyers to contact you at the time of a sale;
· To conduct research, analysis, testing, evaluation, and development activities on our Platform;
· To identify users and manage account information;
· To identify users accessing the Platform;
· To detect, investigate and/or prevent any fraudulent, illegal, omission, or misconduct activities, whether or not they have occurred, in connection with your use of our Services or any matter arising out of your relationship with us;
· To respond to, process, settle, or complete a transaction and/or meet your requests for certain products and services and notify you of service issues and unusual account activities;
· To protect personal safety and the rights, property, or safety of others;
· For identification, verification, legal evaluation, or customer identification purposes;
· To assess and make decisions regarding your credit profile and risk and eligibility for loans, postpaid or for credit products, as applicable;
· To maintain and manage any software and/or other updates and assistance that may be required from time to time to ensure the smooth operation of our Services;
· To deal with or facilitate customer service, carry out your instructions, deal with or respond to any queries submitted by (or intended to be submitted by) you or on your behalf;
· To contact you or communicate with you by phone, text message, email and/or mail or otherwise for the purpose of administering and/or managing your relationship with us or your use of our Services, such as in communicating administrative information to you in connection with our Services I. You acknowledge and agree that such communications by us may be by way of postal mail, documents or notices to you, which may include the disclosure of certain personal data about you in order to provide such documents as well as on the packaging/envelopes;
· To allow other users to interact or communicate with you or see some of your activity on the Platform, including to notify you when another user has sent you a private message or posted a comment about you on the Platform, or to link to your use of social features on the Platform;
· To conduct research, analysis and development activities (including but not limited to data analysis, surveys, product and service development and/or characterization), to analyze how you use our Services, to recommend products and/or services of your interest, to improve our Services or products and/or to improve your customer experience;
· To enable other tests and surveys to, inter alia, validate the size and composition of our target audience, and understand their experience with amoeba’s services;
· To conduct marketing research activities or marketing purposes, in this case, to send you through various means and methods of communication, marketing and promotional information and materials relating to products and/or services (including, but not limited to products and/or services of third parties with whom amoeba may partner or associate) that amoeba (and/or its affiliates or related companies) may sell, market or promote, whether such products or services exist now or are created in the future. You may unsubscribe from marketing communications at any time by using the unsubscribe function in electronic marketing materials. We may use your contact details to send newsletters and/or communication materials from us or from our related companies;
· To provide frequent, partner and bonus programs and incentives, as well as other co-branded marketing campaigns, such as: merchant loyalty programs, merchant offers, or co-branded credit cards in partnership with third parties;
· To respond to legal proceedings or to comply with or comply with applicable laws, and requests of competent government authorities or requests of any jurisdiction or where we have a good faith belief that disclosure is necessary, including but not limited to, meeting requirements to meet the disclosure requirements required by any binding law for amoeba or its related companies or affiliates (including, if applicable, the display of your name, contact details and company details);
· To prepare statistics and research that meet reporting and/or maintenance requirements internally or as prescribed;
· To carry out inquiry and verification or other screening activities (including but not limited to background checks) in compliance with our legal or regulatory obligations or risk control procedures, may be required by law or may have been applied by us;
· To audit our Services or amoeba operations;
· To prevent or investigate any actual or suspected fraudulent activity to our Terms of Service, fraud, any illegal acts, omissions, or misconduct, whether related to your use of our Services, or any matter arising out of your relationship with us;
· To respond to any actual threats or demands asserted against amoeba or other requirements relating to Content that violates the rules of third parties;
· To store, server, and back up (whether for disaster recovery or otherwise) your personal data;
· To process and/or facilitate a business asset transaction or a potential business asset transaction, where such transaction involves an amoeba as a participant or involves only a company or affiliate of amoeba as a participant or involves an amoeba and/or any one or more companies, or amoeba affiliates act as participant(s), and there may be other third-party entities involved in such transactions. “Business Asset Transactions” means transactions of buying, selling, leasing, merging, consolidating, or any acquisition, liquidation, or financing of an entity or part of an organization or of any business or assets of an entity;
· To research and analyze their demographic information;
· To send communications that we deem necessary or of interest to you, unless you opt out of receiving these communications;
· To operate, analyze, and evaluate to help improve and upgrade our Services;
· The storage of conversation history is carried out by us for a certain period of time in accordance with the law from time to time to serve the management of content and improve the user experience;
· And any purpose for which we notify you at the time of obtaining your permission.

3. Cases of sharing personal information
In addition to the other information described in this Policy, we may collect and share your information with third parties in an anonymous form. These third parties will only be used to collect, provide your information to us, and use your data with our permission to the extent necessary.
3rd parties include:
· Partners who provide data processing and analysis services that we hire to serve our business;
· Partners who provide services related to sending and receiving notifications (by SMS, email, call) to you;
· Marketing partners;
· Units designated by Vietnamese law enforcement;
· Units required by us to protect the safety and security of the Service
· Our affiliates and/or affiliated companies;
· and/or other partners to whom we disclose for one of the Purposes for which personal information was collected and those third parties in return will collect and process your personal information for one or more of the purposes mentioned in this Policy.
In addition, when required by competent state agencies in accordance with the law, we may share your information if it is necessary to comply with their requests.

4. Cookies
We may use “Cookies” or other features to allow us or third parties to collect or share your personal information that will help us improve our Platform and the Services provided by us.
We may use cookies so that you do not have to enter your login information for each visit to the Platform.
The only information that cookies can contain is information that the user himself provides. A cookie set cannot read data outside the user’s hard drive or read cookie sets created by other websites.
By accessing and using the Platform, you consent to our use of Cookies to store information on your device.
You can manage and delete cookies through your browser or device settings. However, please note that if you do this you may not be able to use the full functionality of our Platform or Services.

5. Accessing and adjusting personal information
· You can view and change your personal information on your Profile page.
· You may request access to other information we collect from you, by contacting us via the email published below.
· You may request the termination of the use of personal information by contacting us via the email published below.
· We may deny you a request for access to personal information if:
o The information is for analysis and evaluation purposes only.
o Information used for dispute resolution purposes (e.g. personal information of others/dispute subjects).
o Information that harms our commercial & competitive operations.
o The cost and effort for the provision of this data is not commensurate with the benefits received by us or yours.
· We reserve the right to determine what information is within the scope of refusal.
6. Methods of protecting personal information
· We ensure that any information collected will be kept secure, by the following methods:
o Limit access to personal information by registering an account.
o Use technology products to prevent unauthorized computer access.
o Delete your personal information when it is no longer necessary for our record keeping purposes.
· We use 256-bit SSL (secure sockets layer) encryption when processing your account.
7. Retention of Personal Information
We will only retain your personal information for as long as required by law or for as long as the purpose for collecting it remains in accordance with this Policy.

8. Changes to the Privacy Policy
We reserve the right to change or update this Privacy Policy at any time. This change will be announced on our Platform.

9. Withdrawal of consent to continued use and collection of personal data
You may withdraw your consent to the collection, use, and/or disclosure of your personal data we hold by sending an email using the information below. Please note that withdrawing your consent may mean that we will not be able to continue providing Services to you and we may need to terminate your current relationship with us.

10. Contact Information
If you have any questions, would like to access, change or delete personal information, or make a complaint, please contact us at the email address:

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